Privacy Policy Agreement to terms

Please read this Privacy Policy (“Policy“) carefully as they form a contract between you, whether personally or on behalf of an entity (“you”), and Wellios Company Limited (“we”, “us” or “our”), concerning your access to and use of the WELLEXP, a mobile application (the “App”) as referenced in the Terms and Conditions available at Terms and Conditions (“T&C”). This Policy will apply where we or our company may collect, store, process, share, migrate, backup, or transfer your data in whole or in part (the “Data Using”).

We use appropriate technical and organizational measures to protect the security and confidentiality of your data. The measures we use are designed to provide a level of security appropriate to the risk of data storage, processing, backup, or migration in accordance with the applicable laws.

This Policy does not apply to websites and services that display or link to different privacy statements. Websites and services co-branded with other partners may display or link to a joint privacy statement or separate privacy statements of our partners in addition to our Policy.

1. PERSONAL DATA

Personal data means personal information which identifies you, either directly or indirectly, as an individual (the “Personal Information”) for the Purposes and terms set forth in this Policy. The Personal Information that we collect may include:

(1) Name, address, phone number, and e-mail address;

(2) Date of Birth, national ID or passport ID, employee ID, date of starting job;

(3) Other data that could directly or indirectly identify you.

Most of the Personal Information is collected from you when

(a) You register and sign up with the App; 

(b) You request assistance from our customer support team; 

(c) You complete our surveys, subscribe to newsletters, or request other information from us; 

(d) You participate in activities where we may require information about you.

2. RELATED-APP DATA

We may collect your certain information that you write, submit, or transmit to the App or your data collected from activities of and related to your using of the App (collectively “Related-App Information”) for the Purposes and terms specified in the Policy. In addition to the Related-App Information are following:

(1) When you sign up with the App - your username, password, mobile phone, your birthday, national ID or passport ID, employee ID, starting date;

(2) When you use or interact with the App – your activities logs, time of interaction, browser type, operating system used, access time, location, photos and files and other cookie data;

(3) When you fill in your profile in the App – you freely fill in your profile information, your photo, address, email, Line ID, facebook ID

While none of this data will allow us to directly identify who you are, we may also collect additional data or anonymized data that does not directly identify you.

3. DATA USING PURPOSE

With respect to the Data Using, we may collect, use, store, process, share, mitigate, process, transfer, or disclose Personal Information and Related-App Information as necessary to perform the App, unless you have consented to further purpose of Data Using of your Personal Information otherwise the purpose of Data Using will be as specified herein (the “Purposes”).

3.1 Personal Information

We will use and disclose the Personal Information in following limited event as necessary: 

• Communication event - with you telephone, email, SMS, or other methods;
• Publicize news and significant events
• Request feedback or participation in surveys, conduct market research and/or analysis for statistical, profiling, or other purposes for us to review, develop and improve the quality of the App, and test and improve our systems, and prevent the misuse or improper use of the App.

3.2 Related-App Information

We will use the Related-App Information for the purpose as follow:

• Activities in app assigned for your actions, give rewards to you or communicate with you;
• Collect statistics of using of the App to improve and optimize the performance of using of the App;
• Identify and investigate security risks, errors, problems, and needed enhancements to the App;
• Detect and prevent fraud, prohibited activities, and abuse of the App
• Request feedback or participation in surveys, conduct market research and/or analysis for statistical, profiling or other purposes for us to review, develop and improve the quality of the App, and test and improve our systems, and prevent the misuse or improper use of the App.

4. DATA SHARING WITH TRUSTED THIRD PARTY

4.1 With respected to the Purposes, we may share your Personal Information and Related-App Information with affiliated companies within our corporate family and with trusted third-party service providers in order for them to perform certain tasks on our behalf to support the feature of the App, that may include:

(1) activate some of their application or web browser on your mobile;

(2) processing credit card payments or other service payments (with your agreement);

(3) delivering content and communications to you (such as email or website);

We only share such information on need-to-know basis for the third party to perform the tasks on our behalf.

Otherwise, we may process and share your Personal Information and Related-App Information with other trusted third-party that you agree and permit us to share and process such information such as your employer.

These third parties are prohibited from using, sharing, or keeping your Personal Information for any other purpose, and are bound to strict terms and conditions to protect your Personal Information and Related-App Information.

4.2 You acknowledge and agree that we may also share your Personal Information and Related-App Information in order to:

(1) comply with the law or respond to lawful requests or legal process.;

(2) using for law enforcement of these T&C, the Policy, or other policies associated with the App;

(3) act on a good faith belief that such disclosure is necessary to protect personal safety or avoid violation of applicable law or regulation;

(4) Further, at Our sole discretion, any suspected fraudulent, abusive, or illegal activity by you may be referred to law enforcement authorities.

5. DATA MITGATION/TRANSFER

We may transmit your information outside of Thailand in the manner and for the Purposes described in this Policy. We may transfer your Personal Information to the countries outside of Thailand to our parent and other affiliated companies and our third-party service providers as part of our normal business operations as necessary. We will ensure that your Personal Information will be not less than applicable laws of Thailand regarding personal data protection.

6. DATA MANAGEMENT AND SECURITY

With respect of the Purposes, you understand and agree that we may manage your Personal Information and Related-App Information as necessary including but not limited to, backup, delete, migrate, transfer, process, or otherwise activities for maintain the security and confidentiality of such information.

We follow generally accepted standards to collect, store and protect Personal Information, including the use of encryption and security procedures such as access control and access logs. We retain the Personal Information for as long as it is needed for using of the App, in accordance with the applicable laws, and thereafter for legal and business purposes. These may include retention periods such as (a) mandated by legal, contractual, or similar obligations; (b) for resolving, preserving, enforcing or defending our legal and contractual rights; (c) needed to maintain adequate and accurate business and financial records.

7. YOUR RIGHTS

7.1 You can access, view and update your Personal Information by signing into your account and visiting "View Profile". If you are unable to access "View Profile" for any reason, you may contact us as described in the "Contact Us" section below.

7.2 You may make a request to delete your Personal Information, that request will be honored only to the extent where the data is no longer needed for using of the App and other applicable laws, or when it is no longer required for our business, legal or contractual record keeping requirements.

7.3 You may request us to directly sending your Personal Information to you or transfer to other data controller if it can be done by the automatic mean.

7.4 you may object or withdraw the consent of Data Using at any time, unless the right is restricted on account of law or a contract which is beneficial to you, or Personal Information must be kept for verification or examination, freedom of expression, public health, scientific or historical research or compliance with applicable laws.

7.5 You may complaint with the responsible data protection supervisory authority if you believe that the collection, use or disclosure of your Personal Information is in breach of legal requirements under the applicable law.

8. MODIFICATION

This Policy may be updated from time to time at any time and for any reason. We will alert you about any changes by updating and posting at Privacy Policy.

9. CONTACT US

In order to resolve a complaint regarding the App, our policy, or to receive further information regarding use of the App,

please contact us at:

Wellios Company Limited
9/237 Soi Ratchapracha 1, Ratchadapisek road, Ladyao, Chattuchak, Bangkok 10900
email : support@wellios.co